IT Support Process and Escalation

Home   ›   Employees   ›   IT Support

Primary support Contact



Phone: 234-260-5832


Escalations will be done primarily by the call center. All regional staff are alerted to new tickets and will assume ticket responsibility if needed.

Tips for submitting tickets:

Please make sure all tickets submitted via email are sent from your work email address. Tickets sent from a personal address will not be received.

Be sure to include your availability with your ticket so that we can reserve a timeslot to work with you.

Please do not submit tickets on behalf of another employee. Please have the employee contact us directly.